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Email Marketing and Automations

Set up automated workflows to run alongside your galleries. From abandoned cart reminders to promotional emails and banners they'll help you drive sales without the need for routine manual follow-up.
Start here: Email Marketing and Gallery Sales Workflows
Workspace includes Email Marketing and Gallery Sales Workflows to help you stay connected with your audience and gallery customers. Email Marketing lets you send campaigns to people who have joined...
How Gallery Sales Workflows work
A Gallery Sales Workflow is a reusable set of automations designed for a particular gallery type. You apply the workflow to a gallery; you do not add contacts to the workflow.What a workflow can co...
How to create a Gallery Sales Workflow
Create a Gallery Sales Workflow once, then apply it to galleries that use the same communication pattern. The workflow belongs to the gallery: you do not add contacts to it manually. When you apply...
How to change or stop a Gallery Sales Workflow
Review a Gallery Sales Workflow carefully before activation. Once it is active on a gallery, changes can affect scheduled customer communication.Identify what you are changingThe reusable workflow ...
Marketing emails, System Emails and Gallery Sales Workflows explained
Workspace has several email tools because not every message has the same purpose, audience or permission basis.Marketing emailsMarketing emails are campaigns sent to subscribed contacts in your Ema...
How your mailing list and Email Marketing Audience work
Your Email Marketing Audience is the group of contacts currently subscribed to your mailing list. Workspace keeps these people as CRM contacts and records their mailing-list status.One audience, us...
How to use a form to collect mailing-list sign-ups
A mailing-list sign-up form gives people a clear way to ask for future emails from your studio.Choose the right form setupOpen Forms and create a form. You can either use it as a dedicated Mailing ...
How to import contacts into your Email Marketing Audience
You can import existing contacts into the Email Marketing Audience when you already have permission to send them marketing emails.Prepare the CSVWorkspace accepts a CSV containing up to 5,000 conta...
Consent, unsubscribes and responsible email marketing
Permission is the foundation of a healthy mailing list. Send marketing only to people who have knowingly agreed to receive it and make it easy for them to stop.What consent should meanThe person sh...
How to create and customise an email campaign
Before creating the first campaign, complete Email Marketing → Preferences. Add your default From Name, From Email, Reply To Email, mailing-list address, button styling and brand logo.The mailing-l...
How to reuse a previous email campaign safely
Reusing a successful campaign can save time, but treat the new send as a separate campaign. Dates, links, offers and audiences can become inaccurate even when the design still looks suitable.Choose...
How to review, schedule and send an email campaign
Review the message, audience and timing before placing an Email Marketing campaign in the send queue. Check the audience Select the intended audience filter and review the recipient total shown in ...
How to use the Email Queue and Unsubscribe List
The Email Queue and Unsubscribe List help you understand what Workspace is preparing to send and which recipients have chosen not to receive eligible email.Use the Email QueueOpen the Email Queue w...
How to troubleshoot Email Marketing delivery, bounces and unsubscribes
Email activity helps you understand what happened after a campaign was sent, but delivery and engagement are not guaranteed for every address.If a recipient did not receive the emailConfirm the add...
How to understand email campaign activity, opens and clicks
Email activity helps you understand whether a campaign was processed and how recipients interacted with it. Use the information as a guide, not as a perfect record of individual attention.Delivery ...