How to import contacts into your Email Marketing Audience

You can import existing contacts into the Email Marketing Audience when you already have permission to send them marketing emails.

Prepare the CSV

Workspace accepts a CSV containing up to 5,000 contacts per upload. Each row needs an email address and either a first name or a full name.

Supported headings include firstname, surname, fullname, phone, email, addr1, addr2, suburb, region, postcode and country. Unknown columns are ignored.

Remove blank rows, obvious duplicates, invalid addresses and anyone who has withdrawn consent.

Upload and review

1. Open Email Marketing → Audience.
2. Select Import Contacts.
3. Choose the CSV.
4. Confirm that you have consent for everyone in it.
5. Select Upload And Review.
6. Review the preview before the import is queued.

After the import

Check the Audience total and inspect a selection of contact records. Keep the source of consent and original file in your records.