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First Steps to Get You Started

New to Workspace? Welcome! We recommend starting here.
How to create your Workspace account
You can create a Queensberry Workspace account online and begin using Workspace straight away. Registration also lets you provide the business information needed if you want Queensberry wholesale p...
Getting started with Workspace: your first 15 minutes
Welcome to Queensberry Workspace. You do not need to configure every tool before you begin. Use this short checklist to understand your account, complete the essentials and choose a useful first ta...
Find your way around the Workspace dashboard
The Workspace dashboard brings your galleries, Queensberry albums and orders, client management and business settings together. What you see can vary by plan and by the permissions assigned to your...
Set up your business details, logo and gallery branding
Set up your business details and visual identity before sharing client-facing work. Workspace keeps personal account information, public studio details, logos and gallery defaults in separate Setti...
How to invite team members and manage access
Workspace can give each person in your studio their own login and appropriate access. Multiple users require a Pro or Pro+ plan, and the number of users available depends on the plan. Invite a team...
Account access, passwords and security in Workspace
Protecting your Workspace account helps protect your business information, client details, galleries and orders.Use individual user accessWhere more than one person works in the account, give each ...
Step 1: Deliver your first Client Gallery
A Client Gallery gives your client a polished place to view photographs and, when enabled, choose favourites, download files or order products. What you will complete Create a Client Gallery. Uploa...
Step 2: Start selling and accepting orders
To accept paid orders through a Client Gallery or Print Shop, you must connect Stripe, apply a suitable price list and complete the relevant tax and business settings. Before you begin Complete Ste...
Step 3: Set up your studio workflow in Workspace
Once you can deliver a gallery and accept an order, decide how Workspace should help you organise the work behind each job. Begin with a simple structure and add templates or automation after you u...
Troubleshooting Workspace: first checks and when to contact support
When something does not behave as expected, a few focused checks can separate a temporary browser problem from an account, file or workflow issue.Record what happenedNote the page, gallery, project...