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Sales, payouts and product fulfilment
More information on payouts and how the product fulfilment process works.
Open Sales & Activity in Workspace to review sales made through your Print Shop and Client Galleries. What you can review The sales information brings together the customer, sale value, payment inf...
Different charges can apply to a Workspace sale depending on how the customer pays and who fulfils the products. Keeping these amounts separate makes it easier to understand the sale. Stripe proces...
The “Profit” shown in Workspace is an estimate of what may remain from a sale after the costs Workspace can identify. It is not the same as the profit in your financial accounts. Workspace cannot s...
Workspace can connect products fulfilled by Queensberry with products you fulfil yourself. Choose the method product by product according to who will produce, pack, ship and support the order. Quee...
Self-fulfilment lets you sell products through a Workspace Shopping Cart while remaining responsible for producing, packing and delivering those products yourself. It is available on Pro and Pro+ p...
Workspace and Stripe show different parts of the same sale. Workspace records the order and fulfilment information, while Stripe records the payment, its processing fees and the payouts sent to you...
Eligible Workspace galleries and Print Shops can accept orders from customers in other countries. What can be offered depends on the product, destination and the fulfilment available for that order...
Act quickly when a customer asks to change or cancel an order. What can be changed depends on whether the order has entered production or has already shipped.Find the order firstOpen your Workspace...
Queensberry is proud of its quality and reliability, but occasionally something can go wrong. If a client reports a problem with a Queensberry-fulfilled order, gather the information promptly so ou...
