A good self-booking package makes the service easier to understand and schedule. It should set expectations before someone chooses a date or pays.
Keep the choice manageable
Offer packages that are meaningfully different. Too many small variations make comparison difficult and create more editing for you.
Describe the service in client language
- State who the session is for.
- Explain the duration and location.
- List what is included and what is not.
- State the price and payment required to secure the booking.
- Explain when and how the finished work will be delivered.
Protect your availability
Use minimum notice, session length, booking intervals, daily limits and unavailable periods to reflect the real time each job requires. Include preparation, travel and recovery time rather than scheduling sessions back-to-back by default.
Write clear policies
Cover cancellation, rescheduling, lateness, weather, payment and any conditions that materially affect the booking. Have legal terms reviewed for your jurisdiction.
Use extras selectively
Offer an extra when it is easy to understand and appropriate to choose at booking time. Keep pricing explicit. A long list of speculative upgrades can make the basic service harder to buy.
Connect the correct workflow
Use a Project Workflow for the internal tasks created by a booking. Gallery Sales Workflows are applied later to a gallery and are not the booking-management workflow.
Check the booking experience
Before sharing the package, view the booking page as a client. Check that the description, price and available times are clear, then confirm that the expected confirmation message or next step is in place.
