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Sales, payouts and product fulfilment

More information on payouts and how the product fulfilment process works.
How your "Profit" is calculated
Your Workspace "Profit" is NOT what your accountant will say that you've earned, because Workspace doesn't know anything about your overhead costs — including you! — and so can't deduct them from t...
Workspace processing fees explained
Workspace does not charge commission on your shopping cart sales. However the payment processor, Stripe, will charge a fee for your transactions, just as Visa, MasterCard and Amex charge merchant c...
How do I view my sales in Print Shop and Client Galleries?
Log in to your Workspace account and click Track Sales in the main navigation.  This opens the Workspace Sales Tracker, with detailed information about your shopping cart sales.Note: this window sh...
What happens if there's a problem with my client's order?
Queensberry is proud of its quality and reliability, but sometimes things can go wrong, and if that happens they will do everything possible to put it right and give your customers the best experie...
How sales in other countries are handled
Overseas sales can be an exciting opportunity for many professionals. For example, some Print Shop users make a high proportion of their sales internationally. Wedding photographers, too, often wor...
How to reconcile Stripe with the Workspace Sales Tracker
With a few exceptions you can get most of the accounting and tax information you need from the Workspace Sales Tracker. This article explains how to confirm that the Workspace data agrees with what...